POST : SENIOR SUPPORT MANAGEMENT OFFICER (SL.8)
INSTITUTITON : NGWELEZANA TERTIARY HOSPITAL
REFERENCE NO : NGWE 77/2023
DEPARTMENT : ADMISSION & DISCHARGE
REMUNERATION : R359 517.00 – R420 402.00
OTHER BENEFITS: 13th Cheque, Medical Aid (Optional), Housing Allowance (employee must meet the prescribed
requirements)
MINIMUM REQUIREMENTS FOR THE POST:
 Senior Certificate / Grade 12.
 National Diploma in Public Management / Administration/ Office Management
 3-5 years recognizable experience in Patient Administration of which one year must be at a supervisory level.
 Proof of current and previous working experience endorsed by Human Resource department (certificate of service).
 Applicants must submit confirmation letter of relevant experience from their supervisors in an official letterhead of
the employer when they apply.
KNOWLEDGE, SKILLS AND COMPETENCIES REQUIRED:
 Knowledge of the functions and regulations applicable to the area of operation
 Applicable public service policies, legislation and procedures
 Knowledge of office procedures, practices
 Report writing
 Staff supervision
 Planning and organizing skills
 Decision making skills
 Communication skills
 Problem solving skills
 Computer skills
KEY PERFORMANCE AREAS
 Develop, implement and maintain Patient Administration Systems and Services for the Hospital to ensure quality
standards are met.
 Ensure that patient information is maintained, stored and properly managed to enable the efficient retrieval and filing
thereof.
 Application of risk management system in adherence with policies and procedures tabled by the Department.
 Assist with the collection and verification of patient related information/statistics and the development of reports in
support of accurate and timeous management reporting processes.
 Conduct employees performance reviews and compile reports
 Ensure efficient, effective and economical utilization of resources allocated to the component including the
development of staff.

ENQUIRIES: MR. PEZ ZULU TEL NO: 035-901 7060

CLOSING DATE FOR APPLICATIONS: 30 JUNE 2023

Applications should be forwarded to: The Deputy Director: HRM: Mr. MP Zungu
Ngwelezana Tertiary Hospital
Private Bag X 20021
EMPANGENI
3880

OR

Hand delivered to: The Human Resource Department
GROWING KWAZULU-NATAL TOGETHER
Ngwelezana Tertiary Hospital
Thanduyise Road
EMPANGENI
3855