POST : SENIOR SUPPORT MANAGEMENT OFFICER (SL.8)
INSTITUTITON : NGWELEZANA TERTIARY HOSPITAL
REFERENCE NO : NGWE 77/2023
DEPARTMENT : ADMISSION & DISCHARGE
REMUNERATION : R359 517.00 – R420 402.00
OTHER BENEFITS: 13th Cheque, Medical Aid (Optional), Housing Allowance (employee must meet the prescribed
requirements)
MINIMUM REQUIREMENTS FOR THE POST:
Senior Certificate / Grade 12.
National Diploma in Public Management / Administration/ Office Management
3-5 years recognizable experience in Patient Administration of which one year must be at a supervisory level.
Proof of current and previous working experience endorsed by Human Resource department (certificate of service).
Applicants must submit confirmation letter of relevant experience from their supervisors in an official letterhead of
the employer when they apply.
KNOWLEDGE, SKILLS AND COMPETENCIES REQUIRED:
Knowledge of the functions and regulations applicable to the area of operation
Applicable public service policies, legislation and procedures
Knowledge of office procedures, practices
Report writing
Staff supervision
Planning and organizing skills
Decision making skills
Communication skills
Problem solving skills
Computer skills
KEY PERFORMANCE AREAS
Develop, implement and maintain Patient Administration Systems and Services for the Hospital to ensure quality
standards are met.
Ensure that patient information is maintained, stored and properly managed to enable the efficient retrieval and filing
thereof.
Application of risk management system in adherence with policies and procedures tabled by the Department.
Assist with the collection and verification of patient related information/statistics and the development of reports in
support of accurate and timeous management reporting processes.
Conduct employees performance reviews and compile reports
Ensure efficient, effective and economical utilization of resources allocated to the component including the
development of staff.